We do our level best to make sure you are satisfied with our
product and services. But, if for some unforeseen reason you wish to
return your order, you may do so within 15 days of delivery and get a
full refund.
- BUY1 GET1 offers are strictly not returnable products for an exchange to a different size/color or return for a refund.
- Returns or Exchanges are not available for items already offered at a discounted price.
-
Any product(s) bought on sale price from the SALE page are strictly not
returnable for an exchange to a different size, any product or a
refund.
- For Returnable product(s), Customers can return their
order within 15 days after an order has been delivered. Once delivered,
you can check the eligibility for return of your order and accordingly
request for a return here- https://bombaytrooper.shiprocket.co/tracking/
-
Please be aware that if the product is labeled as “not eligible for
return” on the return page, it is strictly non-returnable under any
circumstances. Before reaching out to our team, kindly verify the return
eligibility status to avoid any inconvenience.
- We have a
reverse pick up facility for most pin codes. For pin codes that are
non-serviceable by our courier partners against the reverse pick up
policy, you will have to self ship the product(s).
- In the
interest of hygiene, we may refuse returns where it's obvious that the
item has been worn, washed or soiled. Once confirmed by our Care Team,
the refund will be reversed to the original mode of payment.
- To
maintain strict hygiene standards of our products, we do not accept
returns on several product categories, including but not limited to
boxers, soaps, shorts, sweat-activated t-shirts and socks.
- We
also do not accept returns for printed T-shirts and Hoodies, Boxers,
scented candles. Since T-shirts & Hoodies/Sweatshirts are printed
especially for you, we are unable to provide a return or exchange for
the same.
Please be extra sure to check your T-shirt/ Hoodie size before place the order.