How can I get in touch with customer support?
We recommend you to get in touch with us through our chat support between Mon-Fri 11 am to 5 pm Chat With Us or email us at hello@bombaytrooper.com and our care team will respond within the next 24-48 hours. You can also call us at 99203 55437.
If you get no response, don't worry, our customer service team consists of 2 members who'll do their best to get to your query at the earliest. There could be a delay due to an overwhelming number of queries but be rest assured, your email/query will be in the queue and will be resolved.
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How will I get a refund on my COD order?
You can submit your return request for your order here- Return Order and click on Track Shipment, add your order number or AWB number and then click on request for return. You can also connect with our chat support between Mon- Friday 11 am- 5 pm: ...I want to cancel my order.
We’re so sorry to hear you want to cancel your order with us. We were so eager to get your product to you. You can submit your cancellation request for your order by connecting with our chat support between Mon- Friday 11 am- 5 pm: Chat With Us. Once ...How can I track my order?
You can track your Order here- Track My Order If your order is stuck on the same status for 5+ days, you can connect with us on our chat support between Mon- Friday 11 am- 5 pm: Chat With Us. Please note: We are a small team of 7, while our customer ...Where should I self-ship the Returns?
This is ONLY if our customer care team informs you that there is no reverse pick up available for your Pincode and that it is non-serviceable for a reverse pick up, you’ll have to courier the product(s) to the following address: Office Address; ...I want to return my order
We're sorry to know you want to return your order. Every order that we ship goes through a check and we make sure we deliver and meet all our customer expectations. You can submit your return request for your order here- Return Order and click on ...