Unfortunately due to our limited inventory, we have stopped
processing manual exchange requests. Please create a return request for
the product and place a new order with your desired product.
This
way we will be able to ship your new order faster, without waiting for
your return to arrive. Regardless, you will receive a full refund as
soon as your return gets delivered.
All our returns are managed by Shiprocket. You can submit your return request for your order here- https://bombaytrooper.com/track-order/?v=c86ee0d9d7ed#after-shipped by adding your order number or AWB number and then click on request for return.👍🏻
Rest
assured, if you have raised the return request on the above link, your
order will be picked up in the next 2-3 business days from the delivery
address
Once the product is delivered to our warehouse,
- All prepaid orders will be refunded via reversal to the original mode of payment only.
-
All COD orders refunds will be issued in the form of Instant Trooper
Credit. The value of the refund will be credited as a unique coupon
credit in your account. We no longer provide cash refunds for COD
orders.
Please note: We are a small team of 7,
while our customer service team consists of 2 members- so kindly allow
us up to 48 hours to respond to your query. Since we're low on staff, we
will respond to you at the earliest we can.