Payment Related Issues
Can I add few more products in my order?
Once you have confirmed the order and we have accepted it, you cannot add any more products to your order. You will have to place a fresh order for the other products.
What is the minimum amount order for free shipping?
We provide FREE shipping for all orders above ₹1500 in India. A shipping charge of ₹99 is payable only on orders below ₹1500.
Is there any additional charge for COD orders?
Yes, we charge a flat fee of ₹99 for COD orders (Shipping handling charges)
What is the maximum amount for COD order?
The maximum amount for a COD order is Rs. 5000.
How do I know if my order was placed successfully?
Once you successfully place your order, you will receive a confirmation email & SMS with details of your order and your order ID. You’ll receive another email & SMS once your order is shipped out. All you have to do then is, sit back, relax, and wait ...
What should I do if my payment fails?
In case there is a failure in payment, please retry and keep the following things in mind: 1. Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet ...
How will I get a refund on my COD order?
You can submit your return request for your order here- Return Order and click on Track Shipment, add your order number or AWB number and then click on request for return. You can also connect with our chat support between Mon- Friday 11 am- 5 pm: ...
Is Cash On Delivery available?
Yes, we do have COD available! If the COD option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate ...