Cancellation & Refunds
You can submit your cancellation request for your order by connecting with our chat support between Mon- Friday 11 am- 5 pm: Chat With Us.
Once you have submitted your request for the cancellation on our WhatsApp, our team will check your order and you will receive a response within 24-48 hours for an order cancellation confirmation.
- All prepaid orders will be refunded via reversal to the original mode of payment only.
- All COD orders will be cancelled directly. If your order is in transit, you can reject the shipment at the time of delivery so that it is returned to us.
- If your prepaid order has left our warehouse and you are unsure to cancel your order, we will have to wait until you receive the order. Once you receive it, send it back to us using our easy returns process and we will refund your purchase. But we hope once you receive the product that you love it so much you decide to keep it!
- If you want to cancel a prepaid order that has already been dispatched, you can reject the shipment at the time of delivery so that it is returned to us.Once delivered to our warehouse, the shipment will be scanned and the refund will be processed.
- All Cod orders will be cancelled if the COD verification has been failed within 2 business days of placing the order. Your order has been received by us but is processed only after a verification call if made to your number and you verify the COD order for security purposes. Failing which, orders will be directly cancelled.
Please note: We are a small team of 7,
while our customer service team consists of 2 members- so kindly allow
us up to 48 hours to respond to your query. Since we're low on staff, we
will respond to you at the earliest we can.
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What is the refund policy?
All refunds will be processed within 5-7 working days. Once done, customers will receive an email confirmation about the same. Once the return is delivered, All prepaid orders will be refunded via reversal to the original mode of payment only. All ...My product has been picked up but I have not got my refund yet.
Your refund will surely be processed within 2-5 business days once your return has been DELIVERED to the warehouse. If it has been more than 5 days since the order has been delivered by our courier partner and if the refund isn't reflecting in your ...I want to cancel my order.
We’re so sorry to hear you want to cancel your order with us. We were so eager to get your product to you. You can submit your cancellation request for your order by connecting with our chat support between Mon- Friday 11 am- 5 pm: Chat With Us. Once ...My order has been returned undelivered.
When the courier company fails to deliver your order after three attempts of delivery, your order will be returned to us. This could be due to the unavailability of the concerned individual, incorrect address or contact details, COD not being ready, ...I want to return my order
We're sorry to know you want to return your order. Every order that we ship goes through a check and we make sure we deliver and meet all our customer expectations. You can submit your return request for your order here- Return Order and click on ...