What is the COD Order Verification Process?

What is the COD Order Verification Process?


Your order has been received by us but is processed only after a verification call if made to your number and you verify the COD order for security purposes. Once you place a COD order, you will get a verification call from our logistics team within the next 24-48 hours for the verification of your COD order placed to prove that the order received is genuine and not invalid.

We will attempt twice to call you for the order confirmation. Failing which, orders will be cancelled. (We suggest confirming your COD order on call for a smooth delivery experience). Once processed successfully, your order will be dispatched. Once shipped, you will get the tracking details on your registered mail/ contact number. It takes 3-4 days after shipping for the order to be delivered.

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    • What is the maximum amount for COD order?

      The maximum amount for a COD order is Rs. 5000.
    • How will I get a refund on my COD order?

      You can submit your return request for your order here- Return Order and click on Track Shipment, add your order number or AWB number and then click on request for return. You can also connect with our chat support between Mon- Friday 11 am- 5 pm: ...
    • I want to cancel my order.

      We’re so sorry to hear you want to cancel your order with us. We were so eager to get your product to you. You can submit your cancellation request for your order by connecting with our chat support between Mon- Friday 11 am- 5 pm: Chat With Us. Once ...
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      We're sorry to know you want to return your order. Every order that we ship goes through a check and we make sure we deliver and meet all our customer expectations. You can submit your return request for your order here- Return Order and click on ...